What happens if a show is cancelled?

If a show is cancelled, we will attempt to contact you to inform you of refund or exchange procedures for that show. If the show is moved, postponed or rescheduled, The Stress Factory may set refund limitations. For exact instructions on any cancelled or postponed shows please contact us at 732-545-4242. If the Stress Factory issues you a refund for a ticket, it will issue a refund of the ticket's face value paid excluding delivery fees. Refunds will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund.